UPA utilizes certified property management staff with backgrounds in tax credit, affordable and public housing. All managers employed with UPA hold Tax Credit Certification and 90% hold designations from the Institute of Real Estate Management (IREM) and National Center for Housing Management (NCHM). All Maintenance Supervisors hold certified maintenance designations or are licensed craftsmen.   Earnest Byrd 65th Street Apartments Cottage View Terrace O’Keefe Courts Rainbow’s End South Ingleside Juanita Hymond Scattered Sites West Heide Jackson Evergreen Towers II Mohawk North Condominium Association New Evergreen Sedgwick River Village   Dalphine Jasper Eagles View Apartments Shelly Martin Auburn Commons Park Boulevard Yolanda Pickett The Pershing Patricia Puente Loomis Court Michelle Pitchford Cabrini Rowhouse Jack Shapiro Roosevelt Hotel